o troubleshoot hardware, software and network operating system
o be familiar with all hardware and software used in resort
o be familiar with network operating system
o provide orientation to new users of existing technology
o train staff about potential uses of existing technology ,updating software,
o provide individual training and support on request
o provide recommendations about accessing information and support
o maintain current and accurate inventory of technology hardware, software and resources
o troubleshoot all technology issues
o maintain log and/or list of required repairs and maintenance
o provide network access to guest and work station
o provide network accounts and passwords as required
o input and maintain ip addresses
o ability to install and administer computer
hardware, software and networks
o troubleshoot the guest computer software and hardware problem and network related problem
o to help front office employee to check in and check out of guest.
a. to ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest
o