Job Description:
· Proven experience as a help desk technician or other customer support role
· Good understanding of computer systems, servers, and other tech products
· Ability to diagnose and resolve basic technical issues
· Excellent communication skills
· Rotational shifts
· Proficiency in English
· Customer-oriented and cool-tempered
· Good Team Player
· Should be proactive in learning and taking initiatives
· Excellent time management
· The ability to handle pressure and meet deadlines
· Should know MS Office (Outlook, PPT, and Excel)
Thanks & Regards,
Sricharan
Recruiter
Arka Technology Innovation and Software Systems