Remote Support Jobs

We are looking for a Remote Support Engineer to join our team in Pune. This role is ideal for recent graduates or those with limited experience. You will provide technical support to clients remotely, helping them resolve issues with software and hardware.**Key Responsibilities:**- **Troubleshoot Technical Issues:** You will diagnose and solve hardware and software problems for clients, ensuring minimal downtime.- **Provide Customer Support:** Engage with clients via phone, email, or chat to support and guide them through technical difficulties.- **Document Issues and Solutions:** Keep thorough records of problems and their resolutions to help improve service quality and build a knowledge base.- **Install and Configure Software:** Assist clients in setting up and configuring their software applications to ensure they operate smoothly.- **Maintain System Performance:** Regularly monitor clients' systems and recommend necessary updates or upgrades to enhance performance.**Required Skills and Expectations:**A diploma in a relevant field is necessary for this position. You should have strong problem-solving skills and the ability to communicate technical information clearly to clients. A basic understanding of computer hardware and software is essential. You should be comfortable working in a fast-paced environment and have a willingness to learn. Patience and a friendly demeanor are important as you will be interacting with clients who may be frustrated with technical issues. Being punctual and reliable is crucial since this is a full-time office job.

Technical support professionals are the frontline of IT operations, tasked with diagnosing hardware and software faults, resolving network issues, and providing actionable feedback to users. They maintain computer systems, support new software roll-outs, and ensure client satisfaction through clear, step-by-step troubleshooting

As a Customer Support Executive, you will play a vital role in ensuring our customers receive excellent assistance and support. You will work from home and interact with customers via various channels.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions and concerns promptly through phone, email, or chat, ensuring a quick resolution.- **Manage Customer Accounts:** Assist customers with account-related issues, including updates, changes, and troubleshooting, to enhance their experience.- **Provide Product Information:** Offer detailed information about products and services, helping customers make informed decisions.- **Document Interactions:** Keep accurate records of customer interactions and feedback in a system to track issues and improve services.- **Collaborate with Team Members:** Work closely with other departments to resolve complex issues, ensuring a seamless customer experience.- **Identify and Suggest Improvements:** Proactively share customer feedback with the team to help improve service quality and efficiency.**Required Skills and Expectations:**- Excellent communication skills, both verbal and written, to convey information clearly and effectively.- Strong problem-solving abilities, allowing you to handle customer issues efficiently and independently.- A basic understanding of computer software and applications, as you will navigate various tools for customer support.- A positive attitude and a willingness to help, ensuring customers feel valued and supported.- Attention to detail to accurately document customer interactions and follow up as needed.- Ability to work well in a team and manage your time effectively while working remotely. This role is ideal for individuals with diverse educational backgrounds, including but not limited to B.A, B.Arch, B.C.A, B.B.A, B.Com, and B.Ed. Experience is not mandatory, but enthusiasm and a readiness to learn are essential.

We are looking for a reliable Virtual Assistant to join our team and support our daily operations. This is a full-time work-from-home position, suitable for candidates with 0 to 6 years of experience.**Key Responsibilities:**- **Administrative Support**: Assist with daily administrative tasks, such as scheduling meetings, managing emails, and organizing files to ensure smooth office operations.- **Data Entry**: Accurately input and update information in databases and spreadsheets, ensuring data integrity and accessibility for team members.- **Research**: Conduct online research on various topics to provide information and insights that help the team make informed decisions.- **Communication**: Manage correspondence, respond to inquiries, and communicate with clients or team members efficiently to maintain strong relationships.- **Task Management**: Track assigned tasks and projects, prioritize responsibilities, and follow up to ensure deadlines are met.**Required Skills and Expectations:**- Strong organizational skills and attention to detail to manage multiple tasks efficiently.- Excellent written and verbal communication skills to convey information clearly and professionally.- Proficiency in using computers and software, especially Microsoft Office Suite and basic online tools.- Ability to work independently and manage time effectively while meeting deadlines.- A proactive attitude and willingness to learn and grow within the role.Candidates should have completed at least their 10th grade education and be eager to contribute to a dynamic team environment.

Seeking motivated individuals to join as Independent Travel Managers. This is a remote freelance opportunity where your income reflects your effort. Work from anywhere with a stable internet connection Earn commissions in USD with no cap on earnings Free training provided (no prior experience required) Growth potential into Customer Support or Supervisor roles based on performanceResponsibilities:Respond to incoming travel inquiries via calls and emails (no cold calling)Consult clients from the USA, UK, and CanadaAssist with travel bookings, follow-ups, and closing dealsWork during US/UK time zones (may require evenings/nights in India)Earn commissions based on performanceRequirements:Advanced English (spoken and written)PC or laptop (no phones/tablets)Stable internet connectionWillingness to learn and grow in a performance-based roleApplication Process:Complete a 15-minute English assessment (multiple-choice)Attend online training (34 hours/day for 2 weeks)Join live training sessions and begin your freelance journeyImportant Note: Serious Candidates Email Me or Whats App me saying - ''Remote Travel Manager Job'' For Details

The Technical Service Executive will be JOB OPENING GOA JOB OPENING GOA JOB OPENING GOA Position: Technician - 02 Nos. Location: Goa About Us:Patil Enterprises is a Goa-based Automation Company looking for young, enthusiastic Engineers/Technicians to handle installation and service calls across Goa. Education Required:* Diploma or ITI Electrical / Electronics Experience:* Freshers welcome* Minimum 1 year experience preferred Salary:* As per industry standards Requirements:* Own vehicle* Valid driving licence Contact Details:Patil Enterprises, Goa +91 87884 94398 / +91 84199 00194 Interested candidates can share the resume to whatsapp or may call directlyresponsible for providing technical support and assistance to customers. This role involves troubleshooting, diagnosing, and resolving technical issues over the phone or in person.Key responsibilities include:1. Responding to customer inquiries and providing technical support via phone, email, or in person. This includes troubleshooting and resolving technical issues efficiently.2. Installing and configuring hardware and software systems for customers.3. Conducting regular maintenance checks on equipment to ensure optimal performance.4. Collaborating with other team members to resolve complex technical problems.The ideal candidate for this role will have:- A technical diploma or certification from I.T.I.- Strong problem-solving skills and attention to detail.- Excellent communication and customer service skills.- Ability to work well under pressure and meet deadlines.- Flexibility to work in a fast-paced environment and adapt to changing priorities.

Job Title: Virtual Assistant Remote (US/UK Shift)Location: Remote (Pan India)Experience: 13 yearsSalary: 25,000 40,000/month + IncentivesWork Hours: Night Shift / RotationalResponsibilities:Manage calendar, emails, and to-do lists for clients.Conduct online research, prepare reports, update spreadsheets.Handle customer interactions (chat/email), order processing.Basic social media or CRM updates.Requirements:Fluent in English (written + spoken).Comfortable with remote tools (Slack, Zoom, Trello, etc.).Self-motivated, detail-oriented, proactive.Experience with US/UK clients is a big plus.Perks:Work from home.Paid training.Long-term international projects. Apply now by sending your updated resume to careers@arckits.com Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities

Hi,We have an excellent job opportunity with BSS Microfinance Ltd (BC Kotak groups)Key Skills:1. Troubleshooting2. OS Installation3. LAN / WAN Configuration4. Hardware Troubleshooting5. Field Visit

Were Hiring: Chat Support Agents (Remote) Commission-Based Flexible Hours Work from AnywhereAre you a great communicator with solid typing skills and a friendly attitude? Were looking for Chat Support Agents to join our growing team! Requirements:Proficient in English and Hindi (both spoken & written)Excellent communication and multitasking skillsAbility to handle customer queries via chat with professionalismBasic computer and internet knowledgeBoth male and female candidates are welcome to applyPrevious customer service experience is a plus (but not required) Compensation:Commission-based pay structureThe more you work, the more you earn!Opportunity for growth and bonuses based on performance Work Flexibility:Set your own hoursIdeal for students, stay-at-home individuals, or anyone looking to earn extra income Interested? Join our Telegram group now: https://t.me/+Xtvx7N2R8rg5MTM0Start your remote career today!

Must have fast and reliable internet.Must have a computer.Must have a quiet home office.Must be fluent in English.No experience is necessary, as training will be provided by our colleagues at Arise.

Experience: 1-3 years of hands-on technical support or application support experience in telecom, CPaaS, or SaaSJob Type: Full-timeCompany OverviewWe are a leading CPaaS provider in India delivering omnichannel communication solutions - SMS, Email, WhatsApp, RCS, and Voice. Empowered by cutting-edge APIs and a client-first approach, we enable businesses to engage customers seamlessly at scale.Job DescriptionAs a Technical Support Engineer, you will champion the seamless integration and operation of our omnichannel CPaaS solutions-SMS, Email, WhatsApp, RCS, and Voice-ensuring clients harness our APIs to engage their audiences effectively. With strong communication skills and a collaborative spirit, youll partner with Product, and Engineering teams to drive continuous improvement and ensure our clients experience unparalleled reliability and performance.Position: Technical Support EngineerLocation: Bangalore, India (in-office)Education: BCA or BE in Computer Science, Information Technology, or related fieldExperience: 1-3 years in technical/application support, ideally within telecom, CPaaS, or SaaS domainsKey Responsibilities:1. Act as a point of contact (POC) for client support across all CPaaS solutions.2. Troubleshoot and resolve API integration issues using Postman, cURL, and related tools; handle webhooks and error analysis.3. Forward bug reports and feature requests to the development team; follow up on status and communicate updates to clients.4. Perform client onboarding and platform registrations (SMS, DLT, WhatsApp Business, Meta, Google Business Messaging), liaising with external platform support as needed.5. Monitor service performance and KPIs; proactively identify anomalies and escalate incidents.6. Configure and maintain DNS settings, subdomains, and SSL certificates; bonus for Lets Encrypt Certbot expertise.7. Create, update, and maintain comprehensive technical documentation and Postman API collections.8. Collaborate with cross-functional teams - Product, and Engineering to streamline support processes and implement improvements.Required Qualifications1. Bachelors degree (BCA or BE) in Computer Science, IT, or related discipline.2. 1-3 years of hands-on technical support or application support experience in telecom, CPaaS, or SaaS.3. Proficiency in RESTful APIs, JSON, and tools like Postman and cURL.4. Solid understanding of networking concepts (DNS, IP address, HTTP, TCP/UDP, firewalls).5. Excellent verbal and written communication skills; client-facing experience.6. Familiarity with web development languages and frameworks (e.g., JavaScript, Node.js, React) is a plus.Desirable Skills1. Prior exposure to DLT registration and telecom compliance processes.2. Knowledge of webhooks, callback URL configurations, and security best practices.3. Hands-on experience with DNS configuration and SSL certificate management (Lets Encrypt Certbot).Ready to drive exceptional customer experiences in the CPaaS space? Apply now by sending your resume and a cover letter outlining your relevant experience and skills to hiring@gobuzzmarketing.com, and join us in redefining business communications!Job Types: Full-time, PermanentPay: 20,000.00 - 30,000.00 per monthBenefits:Paid sick timePaid time offSchedule:Day shiftSupplemental Pay:Performance bonusAbility to commute/relocate:Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)Experience:total work: 1-3 years (Required)Work Location: In person

Company Name: One LegalAbout ONE LEGALONE LEGAL is a boutique New Zealand-based law firm with an expanding international presence. We focus on New Zealand law and cross-border transactions, especially with China. As part of our international growth strategy, we are seeking qualified and motivated legal professionals in India to join our remote legal support team. Are you an IT professional looking for an exciting opportunity to manage and enhance IT infrastructure for a growing company? We are looking for a skilled IT Administrator to join our team and oversee all technology-related operations. What Youll Do: Maintain and optimize computing and network systems to ensure smooth operations and minimize downtime. Oversee the installation, management, and licensing of software applications. Perform regular data backups and monitor security protocols to safeguard company information. Assist in procuring hardware and software to meet internal and customer needs. Troubleshoot and resolve technical issues reported to the Help Desk. What Were Looking For: Education: Bachelors degree Or Master's degree in Computer Science, Information Technology, or a related field. Experience: Minimum 3 year of experience in a similar role. Security Expertise: Strong understanding of data security protocols and compliance requirements. System Proficiency: Familiarity with email system administration is preferred. Problem-Solving Skills: Ability to tackle challenges and work under pressure in a fast-paced IT environment. Communication Skills: Strong interpersonal and communication skills to collaborate across departments. Website Management: Experience in maintaining and updating company websites. How to Apply:If you meet the qualifications and are excited about this opportunity, send your application to office@onelegal.co.nz with the subject Application for IT Administrator Role.

1 - 5 years of previous customer service experienceAt least 1 year of experience with help desk software like Fresh Desk or Zen DeskExperience with both phone-based customer service and chat-based customer serviceNeutral AccentPositive attitudeCalm under pressureGood problem-solving skillsFlexibility to work EST hours

Ticketing Systems:Experience with tools like ServiceNow, JIRA, Zendesk, or ManageEngine for logging and tracking issues.Familiarity with ITIL concepts like Incident, Change, and Problem Management.Soft SkillsCommunication Skills:Clear and concise communication with end users.Ability to explain technical issues to non-technical users.Customer Service:Empathy and patience while handling user complaints.Maintaining a customer-first approach to resolving issues.Problem-Solving:Analyzing issues logically and providing effective solutions.Ability to handle and prioritize multiple tasks.Time Management:Managing time effectively to resolve issues within defined SLAs.Prioritizing critical tasks during high-pressure situations.Team Collaboration:Working effectively with IT teams and escalating issues when necessary.Sharing knowledge with peers for continuous improvement.Tools and PlatformsTicketing and Monitoring:ServiceNow, JIRA, Zendesk, SolarWinds.Remote Support:TeamViewer, AnyDesk, Remote Desktop, LogMeIn.Communication Tools:Microsoft Teams, Slack, Zoom.Basic Monitoring Tools:Tools for hardware health, network activity, and log analysis.Additional SkillsAdaptability:Learning new tools and technologies quickly.Attention to Detail:Identifying root causes and preventing repeat issues.Documentation:Maintaining detailed records of issues and solutions in a knowledge base.Training and Guidance:Assisting users in understanding systems and software.

Selling services and answering customer queries over the phone.Explaining company services and product, maintaining daily call records, submitting daily progress reports.Strong communication skills with active listening,empathy, and the ability to handle objections.Maximum increase sales and customer satisfaction.

As a Network Support Engineer, you will be responsible for monitoring, maintaining, and supporting the organizations network infrastructure. You will troubleshoot complex networking issues, work closely with other IT staff to ensure network stability and performance, and provide assistance to end-users regarding connectivity and access issues. This role is critical in ensuring our systems are robust, secure, and optimized to meet business needs.Key ResponsibilitiesNetwork Monitoring and Maintenance: Monitor the organizations networks to identify issues and potential areas of improvement. Regularly perform system health checks, backups, and diagnostics.Troubleshooting and Issue Resolution: Diagnose and troubleshoot network issues related to connectivity, hardware failures, and performance bottlenecks. Ensure minimal downtime and prompt resolution.Network Configuration and Support: Configure, test, and deploy network equipment, including routers, switches, firewalls, and wireless devices.Network Security: Ensure network security by implementing firewalls, VPNs, and other security measures. Monitor for potential threats and vulnerabilities, working closely with the IT security team.Documentation: Maintain detailed documentation of network configurations, processes, and procedures. Create incident reports and maintain logs.User Support: Provide technical support for internal users regarding connectivity issues, access requests, and troubleshooting.Collaborate with IT Teams: Work with other IT staff on projects, upgrades, and troubleshooting that involve network resources. Assist in network design and upgrades as needed.RequirementsEducational Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent experience.Certifications (preferred): CCNA, CompTIA Network+, or equivalent certification.Experience: 0 - 2 years of experience in network support.

Seeking motivated individuals to join as Independent Travel Managers. This is a remote freelance opportunity where your income reflects your effort. Work from anywhere with a stable internet connection Earn commissions in USD with no cap on earnings Free training provided (no prior experience required) Growth potential into Customer Support or Supervisor roles based on performanceResponsibilities:Respond to incoming travel inquiries via calls and emails (no cold calling)Consult clients from the USA, UK, and CanadaAssist with travel bookings, follow-ups, and closing dealsWork during US/UK time zones (may require evenings/nights in India)Earn commissions based on performanceRequirements:Advanced English (spoken and written)PC or laptop (no phones/tablets)Stable internet connectionWillingness to learn and grow in a performance-based roleApplication Process:Complete a 15-minute English assessment (multiple-choice)Attend online training (34 hours/day for 2 weeks)Join live training sessions and begin your freelance journeySerious Candidates Email Me for Registration link, stating Your Name and the job your applying to - jobwiser@yahoo.com. Alternative email - escape9to5.official@gmail.com