IT Executive

HM Group

• installing and configuring computer hardware operating systems and applications within the organization.

• monitoring and maintaining the installed computer systems and networks.

• talking various department’s staff through a series of actions, either direct (on the site) or over the telephone to help set up systems or resolve issues within the company.

• troubleshooting day to day system and network problems and diagnosing and solving hardware or software faults within the organization.

• repairing / replacing computer hardware parts as required.

• following diagrams and written instructions from seniors from same department to set up a new system as required.

• setting up new users' accounts and profiles and dealing with password issues.

• provide technical support for application systems within the organization.

• respond to general questions and trouble tickets in a timely manner.

• research, diagnose, troubleshoot and identify potential solutions for how to resolve an issue.

• working continuously on a task until completion.

• prioritizing and managing many open cases at one time.

• rapidly establishing a good working relationship with the company staff and other third party professionals (ex: application support team) to achieve the smooth functioning of the system installed towards companies interest.

• reporting to it head/ it team lead with all daily activities.

• Experience

  1 - 2 Years

• No. of Openings

  4

• Education

  B.E, Diploma

• Role

  IT Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office