job description
maintain and develop relationships with existing customers in person and via telephone calls and emails.
• contact new or existing customers to inform them about products, offers & trends.
• manage online customers calls generate through facebook, linkedin, twitter.
• take customer feedback and use to generate ideas about new features or products.
• handle customers queries and complaints and resolve it.
• speak to customers about a product's different features, and answer any questions they might have.
• respond to incoming email and enquiries.
• taking payment follow-up from customers of regular basis.
• timely and accurate reporting to authorize person.
• enter and update customer information in the database.
• review your own sales performance, aiming to meet or exceed targets.
salary
salary as per market standard + bonus
candidate profile
• proven experience as a sales executive (in - house)/tele marketing/tele sales or relevant role
• good communication in english
• thorough understanding of marketing and negotiating techniques
• fast learner and passion for sales
• self-motivated with a results-driven approach
• good presentation skills