ABK Imports Private Limited

Pune, Maharashtra

Logistics Inward Outbound ProcessCoordinating with order, billing and warehouse to expediteurgent and priority ordersDelivery tracking and Vendor Follow up and Customer follow upFollow-up with callers on complaint and/or question resolutionstatusProvides an outstanding customer service experience by using

Job Description Maintain and develop relationships with existing customers in person and via telephone calls and emails. Contact New or existing customers to inform them about products, offers & trends. Manage online customers calls generate through Facebook, LinkedIn, Twitter. Take Customer feedback and Use to generate ideas about new features or products. Handle Customers queries and complaints and resolve it. Speak to customers about a product's different features, and answer any questions they might have. Respond to incoming email and enquiries. Taking Payment follow-up from customers of regular basis. Timely and accurate reporting to authorize person. Enter and update customer information in the database. Review your own sales performance, aiming to meet or exceed targets.SalarySalary as per market standard + BonusCandidate Profile Proven experience as a Sales Executive (In - House)/Tele Marketing/Tele Sales or relevant role Good Communication in English Thorough understanding of marketing and negotiating techniques Fast learner and passion for sales Self-motivated with a results-driven approach Good presentation skills