Inside Sales Executive

Macro Hire

job role :

• managing large amounts of inbound and outbound calls (mostly outbound) in a timely

manner

• following call canter “scripts” when handling different topics

• identify customers’ needs, clarify information, research every issue and provide solutions

• seize opportunities to build comfort with customers and hand-hold them in navigating

through the course of their treatment, closing the sale of treatment

• build sustainable relationships and engage customers by taking the extra mile

• keep records of all conversations in our call center database in a comprehensible way

• entering patient information into a crm tool

• developing the knowledge of customer needs and trends to improve customer

satisfaction and loyalty

• frequently attend training seminars to improve knowledge and performance level

• meet personal/team qualitative and quantitative targets

requirements

• previous experience in a customer sales role selling high-value or involved products

(health, education, travel, insurance, etc.)

• track record of over-achieving targets

• strong phone and verbal communication skills along with active listening and

interpersonal skills

• familiarity with crm systems, telephony systems and practices and data entry skills

• customer focus and adaptability to different personality types

• ability to multi-task, set priorities, manage time effectively and manage multiple

expectations in a fast-paced environment

• ability to empathize with customers and build a relationship

• good sales skills and ability to work in high pressure environment

• undergraduate degree

• fluency in english + hindi or two regional languages (kannada, tamil, telugu) is

mandatory

• Experience

  1 - 5 Years

• No. of Openings

  30

• Education

  Any Bachelor Degree

• Role

  Inside Sales Executive

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office