position - engineer-inside sales
experience: 1+ years of experience in b2b sales
qualifications: bachelors degree in engineering (mechanical, instrumentation)
responsibilities:
technical sales & order closure:
o understand customer inquiries, technical requirements, and project specifications to provide tailored solutions.
o engage with customers to resolve concerns and negotiate terms to finalize sales.
o follow up to finalize orders once requirements are resolved.
o manage price and delivery negotiations within approval limits.
o escalate beyond-limit cases to the manager.
o maintain a high closure rate for small-ticket items within defined timeframes
customer support:
o serve as the first point of contact for inbound customer queries related to technical products or small orders.
o ensure prompt follow-ups and maintain customer satisfaction by providing accurate and timely information.
sales pipeline management:
o manage and prioritize multiple small-order inquiries and ensure their timely closure.
o track and document sales activities in crm software, maintaining a high degree of accuracy.
o achieve assigned targets for order volume, revenue, and customer retention.
o actively engage in cold calling to generate new leads and expand the customer base.
o collaborate with sales associates to assist in the lead generation process.
o qualify leads by assessing their potential and passing them on to the relevant sales team members