As a Hotel Executive, you will play a crucial role in ensuring a pleasant experience for our guests at our hotel in Tinsukia. Your responsibilities will include:
- **Guest Check-in and Check-out**: Welcoming guests as they arrive and assisting them with their stay, while ensuring the check-in and check-out processes are smooth and efficient.
- **Room Reservations**: Managing room bookings, handling guest inquiries, and ensuring that all reservations are recorded accurately.
- **Customer Service**: Responding to guest requests, complaints, or inquiries quickly and effectively to maintain high levels of customer satisfaction.
- **Assisting in Daily Operations**: Working closely with other hotel departments to streamline operations and enhance the guest experience.
- **Promotions and Packages**: Informing guests about current promotions or special packages offered by the hotel to encourage bookings and enhance their stay.
- **Maintaining Cleanliness**: Keeping the reception area tidy and organized to create a welcoming environment for guests.
To excel in this role, you should possess strong communication and interpersonal skills, allowing you to interact positively with guests and team members. A basic understanding of hotel operations is preferred, but not necessary for entry-level candidates. You should be detail-oriented, organized, and able to multitask effectively in a fast-paced environment. Punctuality and a professional appearance are essential, as you represent the hotel’s image to guests. A positive attitude and willingness to learn are key attributes for success in this position.
Experience
0 - 1 Years
No. of Openings
150
Education
12th Pass
Role
Hotel Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR -6009584556