Hospital Receptionist

Key Responsibilities:

1. Greet and welcome patients and visitors: As the first point of contact, greet patients and visitors with a warm and friendly demeanor to create a welcoming environment.

2. Answer phone calls and emails: Respond to inquiries, schedule appointments, and provide information to callers in a polite and professional manner.

3. Register patients: Collect necessary information from patients, verify insurance details, and update patient records accurately.

4. Manage patient check-ins and check-outs: Ensure patients complete necessary forms, guide them to the appropriate departments, and process payments efficiently.

5. Schedule appointments: Coordinate appointments based on availability, maintain the appointment schedule, and send reminders to patients.

6. Maintain cleanliness and organization of the reception area: Keep the reception area tidy, organized, and well-stocked with necessary supplies for a comfortable environment.

Required Skills and Expectations:

- Excellent communication skills: Ability to communicate clearly and effectively with patients, visitors, and staff.

- Strong organizational skills: Ability to multitask, prioritize tasks, and maintain a well-organized workspace.

- Attention to detail: Accurately collect and input patient information, check for errors, and ensure all details are correct.

- Customer service orientation: Provide exceptional customer service to patients and visitors, addressing their needs and concerns professionally.

- Knowledge of medical terminology: Familiarity with basic medical terms and processes to assist in patient interactions and appointment scheduling.

• Experience

  0 - 6 Years

• No. of Openings

  10

• Education

  Diploma

• Role

  Hospital Receptionist

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  [ Male / Female ]

• Job Country

  Singapore

• Type of Job

  Full Time

• Work Location Type

  Work from Office