Skyview India Academy Private Limited

Jawaharlal Nehru Road, Kolkata

Key Responsibilities:1. Manage and oversee the cargo handling operations at the airport: This includes coordinating the loading and unloading of cargo, ensuring proper handling and storage, and adhering to safety regulations.2. Coordinate with airlines and freight forwarders: Communicate effectively with various stakeholders to ensure smooth and efficient cargo operations.3. Handle air ticketing and booking for cargo shipments: Assist in booking cargo space on flights and issuing air waybills.4. Implement security procedures: Ensure that all cargo is screened and handled according to aviation security guidelines.5. Assist in ground staff activities: Support the ground team in various tasks related to cargo handling and ground operations.6. Maintain internal communication: Keep stakeholders informed about cargo status, delays, and other relevant information.7. Implement and comply with ground handling standards: Ensure that all cargo handling activities meet industry standards and regulations.Required Skills and Expectations:1. Proficiency in housekeeping and maintaining cleanliness in cargo areas.2. Knowledge of air ticketing procedures and cargo booking processes.3. Familiarity with airport operations and ground handling activities.4. Strong communication skills for effective internal and external communication.5. Understanding of aviation security protocols and adherence to safety regulations.6. Ability to work well in a team and coordinate with multiple stakeholders.7. Willingness to learn and develop in the aviation industry, with a focus on personality development.8. Proficiency in using Google API for cargo tracking and management.

Supervising a team of customer support professionals.Monitoring the entire customer service process.Resolving customer issues brought to your attention.Creating procedures and policies for effective customer service.Planning how to train customer support professionals.Standardizing the customer service delivery of an organization.

Assist with check-in, ticket issuance, and seat assignments.Provide information on flight schedules, delays, and gate changes.Handle customer inquiries, complaints, and special requests.Assist passengers with special needs, such as the elderly or disabled.

Tag, load, and unload passenger and cargo luggage.Manage lost or damaged baggage claims.

Ensure all airport and airline safety regulations are followed.Conduct security screenings for passengers and baggage.Monitor security areas.CALL-9365101605

Communicate effectively with flight crews, ground crews, and air traffic control.Coordinate with other airport departments to resolve issues.

Strong Communication and Customer Service Abilities, Problem-solving and Multitasking Skills, Physical Fitness, Technical Proficiency, and the Capacity for Teamwork.

We are seeking friendly and professional individuals to assist passengers with check-in, boarding, inquiries, and overall airport experience. Responsibilities include handling customer concerns, providing flight updates, and coordinating with airline and ground staff to ensure smooth operations. The ideal candidate should have strong communication skills and a calm attitude under pressure. Only applicants aged 18 to 27 are eligible to apply.

We are seeking friendly and professional individuals to assist passengers with check-in, boarding, inquiries, and overall airport experience. Responsibilities include handling customer concerns, providing flight updates, and coordinating with airline and ground staff to ensure smooth operations. The ideal candidate should have strong communication skills and a calm attitude under pressure. Only applicants aged 18 to 27 are eligible to apply.

As an Airport Staff member, you will play a key role in ensuring the smooth and safe operation of daily airport activities. Your duties will include assisting passengers with check-ins, providing directions to terminals, handling luggage, and ensuring that all security protocols are followed. You will also be responsible for maintaining cleanliness and orderliness in the airport, including waiting areas and facilities. The role requires proactive communication and the ability to resolve issues or direct passengers to the appropriate resources. Flexibility and the ability to work in a fast-paced environment are essential. Only candidates aged 18-27 are eligible to apply.