- key responsibilities:
1. assist passengers during check-in and boarding processes: this includes helping passengers with luggage, guiding them through the check-in process, and ensuring they board the flight safely.
2. ensure safety and security protocols are followed: ground staff must adhere to strict safety and security guidelines to maintain a safe environment for passengers and airline crew.
3. provide excellent customer service: ground staff must assist passengers with any queries or issues they may have, ensuring a positive experience throughout their journey.
4. handle cargo and baggage: this involves loading and unloading baggage onto the aircraft, as well as ensuring that cargo is properly secured and accounted for.
5. collaborate with other team members: ground staff must work together effectively to ensure efficient operations and a seamless travel experience for passengers.
- required skills and expectations:
1. good communication skills: ground staff must be able to communicate effectively with passengers and colleagues to provide assistance and information.
2. attention to detail: it is important for ground staff to pay attention to detail to ensure safety protocols are followed and baggage is handled correctly.
3. physical fitness: the role may involve lifting heavy baggage and standing for long periods, so physical fitness is a requirement.
4. team player: ground staff must be able to work well in a team environment, collaborating with colleagues to ensure smooth operations.
5. flexibility and adaptability: the aviation industry can be fast-paced and unpredictable, so ground staff must be able to adapt to changing circumstances and schedules.
Experience
0 - 5 Years
No. of Openings
852
Education
12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.Com, B.Sc, Post Graduate Diploma, M.A
Role
Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office