Job Description

We are looking for dedicated Ground Staff members to join our team in Shillong. This is an excellent opportunity for individuals with a passion for customer service and a keen interest in the aviation industry. No prior experience is required, making it a great entry-level role.

Key Responsibilities:

1. **Passenger Assistance**: Greet passengers, check in luggage, and provide information about flight schedules and boarding procedures to ensure a smooth travel experience.

2. **Baggage Handling**: Safely manage the loading and unloading of luggage, ensuring it is delivered to the correct destination and is free from damage.

3. **Airport Operations Support**: Collaborate with the operations team to ensure all procedures are followed for safety and efficiency during all airport operations.

4. **Customer Service**: Handle inquiries and resolve any passenger issues with a friendly and professional demeanor, creating a positive atmosphere.

5. **Reporting**: Document any irregularities or issues that arise during shifts, contributing to improved operational processes.

Required Skills and Expectations:

Candidates should possess a minimum of a Class 12 education and be male. Strong communication and interpersonal skills are crucial for dealing with passengers and colleagues effectively. A keen attention to detail and the ability to work in a fast-paced environment are necessary. Teamwork is essential, and candidates should approach their duties with a friendly attitude and a strong commitment to safety and customer satisfaction.
  • Experience

    0 - 1 Years

  • No. of Openings

    150

  • Education

    12th Pass

  • Role

    Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    Male

  • Age Limit

    18 - 30 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Overtime Pay, PF, Travel Allowance (TA), Internet Allowance, Health Insurance, ESI, Accommodation, One-way Cab

  • Walk-in interview location

    GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR CALL ON THIS NUMBERT*-7637879198 PRASMITA

  • Walk-in Date

    01/07/2026 - 10/07/2026

  • Walk-in Time

    10:00 AM

About Go Star Aviation

Go Star Aviation is one of the leading Air Hostess training institutes in Kolkata, known for its strong placement record and commitment to quality aviation education. We focus on delivering comprehensive training programs that blend both theoretical knowledge and practical exposure, ensuring students are fully prepared for real-world airline requirements.
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