We are seeking motivated individuals to join our team as Ground Staff at our Visakhapatnam office. This full-time position is ideal for freshers who have completed their 12th grade and are looking to start a career in the aviation industry.
Key Responsibilities:
1. Passenger Assistance: Greet and assist passengers during check-in, boarding, and baggage handling to ensure a smooth travel experience.
2. Check-in Procedures: Manage the check-in process, including verifying passenger documents and issuing boarding passes efficiently.
3. Baggage Handling: Safely handle and transport passenger luggage while maintaining accurate records to prevent loss or damage.
4. Customer Service: Provide information and support to passengers regarding flight schedules, delays, and airport services, ensuring excellent customer satisfaction.
5. Safety Protocols: Follow all safety regulations and procedures to maintain a secure environment for passengers and staff.
Required Skills and Expectations:
Candidates should possess strong communication skills to effectively interact with passengers and team members. A customer-focused attitude is essential for providing a pleasant experience. Attention to detail is important when managing documents and handling baggage. Candidates must be comfortable working in a fast-paced environment and demonstrate the ability to work well within a team. Punctuality and reliability are key traits for this role, as it involves various shift timings. The ideal candidate will have a positive outlook and a willingness to learn and grow in the aviation sector.