We are looking for dedicated individuals to join our team as Ground Staff in Jodhpur. This full-time position is perfect for freshers who have completed their 12th grade and are eager to start their careers in the aviation industry.
Key Responsibilities:
1. **Passenger Assistance**: Greet and assist passengers during check-in and boarding processes to ensure a smooth travel experience. Provide information on flights, baggage claims, and airport services.
2. **Baggage Handling**: Handle luggage and cargo with care, ensuring all items are loaded and unloaded promptly, while maintaining accurate records to prevent lost items.
3. **Customer Service**: Address passenger inquiries and resolve any issues that arise, showing professionalism and courtesy at all times to create a positive atmosphere at the airport.
4. **Safety and Security**: Maintain safety protocols and assist in security checks to comply with airport regulations, ensuring the well-being of all passengers and staff.
Required Skills and Expectations:
Candidates must have excellent communication skills and a friendly approach to work, as interacting with passengers is a core part of the role. Attention to detail is crucial for baggage handling and customer service tasks. Given the fast-paced environment of an airport, the ability to work under pressure and remain calm during busy periods is necessary. Teamwork and collaboration with colleagues are essential for creating an efficient operational flow. A professional appearance and demeanor are expected to represent the airport positively.