As a Ground Staff Executive, you will play a key role in ensuring smooth airport operations and providing excellent customer service. This full-time position in Patna is ideal for those looking to start their careers in the aviation industry.
Key Responsibilities:
1. **Customer Assistance:** You will greet and assist passengers during check-in, guiding them through the procedures and addressing any questions or concerns they may have.
2. **Baggage Handling:** You will be responsible for managing the loading and unloading of baggage, ensuring proper identification and handling to prevent loss or damage.
3. **Check-in and Boarding Processes:** You will facilitate the check-in process and assist passengers during boarding and deboarding, ensuring a timely and organized flow.
4. **Coordination with Other Departments:** You will work closely with other airport staff and departments to ensure all operations run smoothly and efficiently.
5. **Safety and Security Protocols:** You will adhere to all safety regulations and security measures, helping to maintain a secure environment for both passengers and staff.
Required Skills and Expectations:
To be successful in this role, candidates should possess excellent communication and interpersonal skills to interact effectively with passengers and team members. A positive attitude and strong customer service orientation are crucial for this position. Attention to detail and the ability to handle multiple tasks in a fast-paced environment are also essential. As this is an entry-level role, candidates with 0 to 2 years of experience are encouraged to apply, provided they have completed at least the 12th grade.
Experience
0 - 2 Years
No. of Openings
870
Education
12th Pass
Role
Ground Staff Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab