We are looking for a Ground Staff Executive in Chandigarh who will play a vital role in ensuring a smooth and efficient airport operation. This position is ideal for candidates with 0 to 2 years of experience and who have completed their 12th grade.
Key Responsibilities:
1. **Customer Service:** Greet and assist passengers at the airport, providing information and support for check-in, boarding, and baggage handling.
2. **Check-in Duties:** Ensure a seamless check-in process by verifying passenger details, issuing boarding passes, and handling luggage efficiently.
3. **Safety Compliance:** Follow all safety regulations and standard operating procedures to ensure the safety and security of passengers and airport operations.
4. **Conflict Resolution:** Address customer complaints and concerns calmly and effectively, aiming for quick resolutions to enhance passenger satisfaction.
5. **Team Collaboration:** Work closely with other staff members and departments to coordinate services and ensure all operational tasks are completed effectively.
Required Skills and Expectations:
Candidates should have strong communication skills to interact with passengers and colleagues clearly. A good understanding of basic computer applications and a willingness to learn new skills are essential. Candidates should be able to work well under pressure in a fast-paced environment, displaying a professional and positive attitude at all times. Flexibility with work hours, including weekends and holidays, is also expected.
Experience
0 - 2 Years
No. of Openings
870
Education
12th Pass
Role
Ground Staff Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab