The Ground Staff Executive position is a full-time role based in Jalpaiguri, India, suitable for freshers who have completed at least the 10th grade. This position plays a crucial role in ensuring smooth airport operations and providing excellent customer service.
Key Responsibilities:
1. Customer Assistance: Greet and assist passengers during check-in and boarding processes, answering their queries and ensuring a pleasant travel experience.
2. Luggage Handling: Manage the loading and unloading of passengers' luggage, ensuring items are handled with care and delivered to the correct location.
3. Documentation Check: Verify passenger documents and tickets to ensure compliance with airline regulations before they board.
4. Safety and Security: Maintain safety protocols by monitoring passenger actions and luggage handling to ensure a secure environment.
5. Coordination with Other Staff: Work closely with flight and ground operations teams to ensure timely departures and arrivals, helping to resolve issues as they arise.
Required Skills and Expectations:
Candidates must possess strong communication skills to effectively interact with passengers and team members. A customer-oriented attitude is essential for providing excellent service. Attention to detail is necessary for accurately handling documents and luggage. The ability to work in a fast-paced environment is crucial, as the role requires handling multiple tasks efficiently. Candidates should be reliable and punctual, demonstrating a professional demeanor at all times while ensuring compliance with all operational procedures.
Experience
Fresher
No. of Openings
56
Education
10th Pass
Role
Ground Staff Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
dum dum airport