Job Description

We are looking for a dedicated Ground Staff Executive to join our team in Digboi Oil Town. This role is ideal for individuals who are seeking to start their career in the aviation sector and are passionate about providing excellent customer service.

**Key Responsibilities:**

- **Customer Check-in Support:** Assist passengers with check-in procedures, enabling smooth processing and ensuring a positive start to their journey.

- **Baggage Handling:** Manage baggage check-in and loading, ensuring all luggage is handled carefully and reaches the right destination.

- **Passenger Assistance:** Provide help to passengers with special needs, including unaccompanied minors and persons with disabilities, ensuring they receive the necessary support.

- **Information Desk Management:** Answer passenger inquiries about flight schedules, gates, and procedures, offering accurate information to enhance customer experience.

- **Coordination with Crew:** Work alongside flight crew and ground operations for seamless service delivery, ensuring communication is effective and efficient.

**Required Skills and Expectations:**

Candidates should have completed their 12th grade and possess good communication skills, both verbal and written. A friendly demeanor is essential, as the role involves interaction with passengers. Basic knowledge of airport operations or customer service is a plus, though fresh graduates are welcome to apply. The ability to work in a team and handle stressful situations is crucial. Applicants should be willing to work flexible hours, including weekends and holidays, to accommodate flight schedules.
  • Experience

    0 - 1 Years

  • No. of Openings

    150

  • Education

    12th Pass

  • Role

    Ground Staff Executive

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Walk-in interview location

    GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR CALL ON THIS NUMBER-6901150225

About Go Star Aviation

Go Star Aviation trains aspiring professionals for Air Hostess, Cabin Crew, and Ground Staff careers with industry-focused training and placement support.
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