Freshers & Experience || Full Time || Front Desk Manager

Front Desk Officer in a private bank is the first point of contact for customers. This role focuses on customer service, handling inquiries, guiding clients, and supporting basic banking operations.

🧾 Main Responsibilities

👋 1. Customer Handling

Welcome customers politely

Understand their requirements

Guide them to the correct department (loans, accounts, credit cards, etc.)

📄 2. Basic Banking Assistance

Help with account opening forms

Provide information about bank products (savings account, FD, RD, loans)

Assist with KYC document submission

📞 3. Handling Calls & Emails

Answer customer calls

Respond to basic queries

Transfer calls to concerned officers

💻 4. Appointment & Visitor Management

Schedule meetings with relationship managers

Maintain visitor records

Manage token system (if available)

🧾 5. Administrative Support

Maintain daily records

Handle courier, mail, and document dispatch

Support branch staff when needed

🎓 Qualification Required

Minimum: 12th Pass

Preferred: Graduate (, BBA, BA, etc.)

Basic computer knowledge is mandatory

🛠 Required Skills

Good communication skills (English + local language)

Presentable personality

Basic MS Office knowledge

Customer service skills

Polite and professional behavior

Problem-solving ability

• Experience

  0 - 1 Years

• No. of Openings

  8

• Education

  12th Pass

• Role

  Front Desk Officer

• Industry Type

  Accounting / Finance

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata West Bengal