job summary
the estate manager will be responsible for the smooth functioning, maintenance, and administrative operations of the gated colony. the role involves managing infrastructure, vendors, security, staff, and resident services to ensure a clean, secure, and well-managed living environment for all residents.
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key roles & responsibilities
facility & infrastructure management
ensure regular upkeep of common areas: parks, roads, streetlights, boundary walls, and community buildings.
supervise daily housekeeping, plumbing, electrical and maintenance activities.
monitor amc (annual maintenance contracts) for rwa assets such as acs, water pumps, water dispensers, etc.
vendor management
manage work of all outsourced services including security, waste collection, horticulture, and repairs.
ensure quality, timely delivery, and accountability from vendors.
verify and process vendor bills and payments with due approvals.
security & surveillance
oversee security personnel deployment at all gates and periphery.
ensure round-the-clock security monitoring including cctv functionality.
maintain visitor entry records, staff id verification, and contractor passes.
sanitation & waste management
ensure efficient garbage collection and disposal, in coordination with mcd/private agencies.
conduct regular cleanliness checks in lanes, parks, and community toilets if applicable.
administrative & compliance work
maintain updated registers for resident complaints, repairs, inventory, and incident reports.
ensure adherence to all municipal, fire safety, and colony-specific regulations.
staff management
supervise colony staff such as electricians, plumbers, gardeners, and sweepers.
allocate duties, monitor attendance, and conduct performance reviews.
recommend staffing requirements to the rwa as needed.
resident coordination
be the first point of contact for resident grievances related to maintenance or security.
facilitate prompt resolution of complaints and maintain communication logs.
help coordinate community events and meetings when needed.
budget monitoring & asset care
maintain records of assets (acs, pumps, lighting systems, etc.) and suggest upgrades.
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eligibility criteria
minimum graduate (preferably in facility management, administration).
5+ years of experience in residential colony/complex/estate management.
strong organizational and interpersonal skills.
working knowledge of ms office, whatsapp communication, etc
familiarity with rwa workings, safety protocols, and vendor handling.
ex-servicemen will be given preference
5 - 11 Years
1 Openings
2.5 - 3.5 Lac/Yr
Face-to-Face interview
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