Domestic Voice Process

Uyarchi Solutions

Job Description:

Pure day shift job.

Responsibility to handle issues & queries from the customer.

Compile reports on overall customer satisfaction

Good Customer Service Skills.

Take ownership of queries and proactively follow through to resolution

Maintain knowledge of all Existing and Upcoming products of the company.

Should Handle Inbound/Outbound Calls

Should adhere to targets given by the management.

Candidate Description

Candidate with EXCELLENT ENGLISH/TAMIL communication skills. Additional language communication a plus( HINDI/TELUGU/MALAYALAM)

Strong customer service background and positive attitude

Minimum of 6 months of continuous BPO experience mandatory

Highly self motivated, willing to learn and quick adaptation to new processes within lesser time frame.

Good understanding of the current market position of the product to which the customer support service is provided.

Experience : 1 - 4 Years

No. of Openings : 10

Education : Higher Secondary, Diploma, Any Bachelor Degree

Role : Domestic Voice Process

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India