Responsibilities: Inbound And Outbound Calls II Customer Service II Problem Solving • Manage Incoming Calls And Customer Service Inquiries • Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints • Keep Records Of Customer Interactions And Transactions, Details Of Inquiries, Complaints, And Comments, As Well As Actions Taken • Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests • Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation
Experience
0 - 1 Years
No. of Openings
10
Education
Graduate (B.B.A, B.C.A, B.Com, B.Tech/B.E, B.Sc)
Role
Customer Support Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office