Job Overview
We seek a dynamic and compassionate Customer Support Executive to join our healthcare team. The ideal candidate will be responsible for engaging with patients, scheduling appointments, answering inquiries, and providing exceptional service. This role is crucial in ensuring smooth communication between the healthcare center and patients, improving patient satisfaction, and supporting overall operational efficiency.
Key Responsibilities
1. Patient Appointment Scheduling
2. Patient Inquiries and Assistance
3. Data Entry and Record Management
4. Follow-up and Patient Engagement
Required Skills and Qualifications
SSC/Intermediate/Graduation is required.
The ability to remain calm, patient, and adaptable in fast-paced and sometimes unpredictable healthcare settings