Miniteksystems Pvt. ltd.

Nashik, Maharashtra

Key Responsibility Hardware Desktop, Laptop Part Replacement & troubleshooting. Experience with Windows Installation & troubleshooting. knowledge of office peripherals, like printers, and scanners. Identification of problems and providing technical solutions. Should be up to date with the upgrades and maintain the systems updated. Crimping, Punching & LAN Testing Anti-Virus, setting-up Meeting Application & Ticketing Tool. Basic Knowledge in networking, ADSL routing, and switching. Troubleshoot network and wireless connectivity of end users. Monitoring of CCTV IP Camera and ISP Links.

Various O.S. Win-7, 10 Server 12,16 Installation As well Application Level support & Troubleshooting.Desktop Assembling, Maintenance Troubleshooting Hardware Problems.Laptop Service Part Replacement, Maintenance Troubleshooting Hardware Problems.LAN setup, Cabling, Crimping Punching & Troubleshooting LAN Connectivity issuesInstalling Modem, switches, Routers & Firewall & Good Knowledge of Operations.Installation and configuration of regular Softwares Antivirus and Management.Managing Local Data Partition, & Volumes. Backup & Restorations Process.Configuring User profile and Outlook 10,16 Office 365 Installation And Recovering users outlook profile and Emails.Installation and Configuration and troubleshooting of Network Printers and Local Printers.CCTV Camera NVR, DVR IP-PBX, VOIP, IP Telephony Configuration & Troubleshooting.Handling Users by remote management tool like RDP, Net Meet, TV, AA & AD. And VPN Support.Handling Active Directory for ID Creation, Deletion, Enable Disable Password reset & OU manage.Expertise with various Helpdesk Ticketing tool - Service Desk Plus, E-Helpline etc.