Customer Support Coordinator

Dikazo Solutions Private Limited

Responsibilities of candidates include:

Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints

Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications

Follow up to ensure that appropriate actions are taken on customer requests

Refer unresolved customer grievances or special requests to designated departments for further investigation

Experience : 0 - 1 Years

No. of Openings : 2

Education : Professional Degree, Any Bachelor Degree, B.C.A, B.B.A

Role : Customer Support Coordinator

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India