Hiring For Customer Service Representative

Job Description

We€™re looking for proactive individual to deliver exceptional service across calls, emails, and messages. This role demands dedication to a structured 12-hour shift schedule, ensuring seamless support for our customers.

Key Responsibilities:

€¢ Handle customer inquiries and complaints with professionalism and efficiency.

€¢ Resolve issues promptly while adhering to company guidelines.

€¢ Document interactions accurately in the CRM system.

€¢ Collaborate with teams to enhance customer satisfaction.

€¢ Stay updated on product/service knowledge and policy changes.

Requirements:

€¢ Prior customer service experience (preferred).

€¢ Fluent in English (verbal/written); additional languages a plus.

€¢ Thrive in fast-paced, high-volume environments.

€¢ Strong problem-solving skills and ability to multitask.

€¢ Flexibility to commit to 12-hour shifts and rotational leave.

€¢ Positive attitude and team-oriented mindset.

Candidate Eligibility Criteria:

œ…Fluent in English & Hindi (Arabic proficiency is a plus)

œ…Prior experience in customer service/BPO roles preferred

œ…Age: 21€“30 years

œ…Valid passport & medically fit for UAE employment and Candidate must be non-Muslim

Client-Provided Benefits

- Employment Visa Sponsorship

- Economy Flight Ticket (Post-selection)

- Accommodation (Shared housing)

- Daily Meals
  • Experience

    1 - 3 Years

  • No. of Openings

    700

  • Education

    12th Pass

  • Role

    Customer Service Representative

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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