Hiring For Customer Service Representative

Avinash It Solutions

Were looking for proactive individual to deliver exceptional service across calls, emails, and messages. This role demands dedication to a structured 12-hour shift schedule, ensuring seamless support for our customers.

Key Responsibilities:

Handle customer inquiries and complaints with professionalism and efficiency.

Resolve issues promptly while adhering to company guidelines.

Document interactions accurately in the CRM system.

Collaborate with teams to enhance customer satisfaction.

Stay updated on product/service knowledge and policy changes.

Requirements:

Prior customer service experience (preferred).

Fluent in English (verbal/written); additional languages a plus.

Thrive in fast-paced, high-volume environments.

Strong problem-solving skills and ability to multitask.

Flexibility to commit to 12-hour shifts and rotational leave.

Positive attitude and team-oriented mindset.

Candidate Eligibility Criteria:

Fluent in English & Hindi (Arabic proficiency is a plus)

Prior experience in customer service/BPO roles preferred

Age: 2130 years

Valid passport & medically fit for UAE employment and Candidate must be non-Muslim

Client-Provided Benefits

- Employment Visa Sponsorship

- Economy Flight Ticket (Post-selection)

- Accommodation (Shared housing)

- Daily Meals

• Experience

  1 - 3 Years

• No. of Openings

  700

• Education

  Higher Secondary

• Role

  Customer Service Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Type of Job

  Full Time

• Work Location Type

  Work from Office