Avinash It Solutions

Adugodi, Bangalore

Were looking for proactive individual to deliver exceptional service across calls, emails, and messages. This role demands dedication to a structured 12-hour shift schedule, ensuring seamless support for our customers.Key Responsibilities: Handle customer inquiries and complaints with professionalism and efficiency. Resolve issues promptly while adhering to company guidelines. Document interactions accurately in the CRM system. Collaborate with teams to enhance customer satisfaction. Stay updated on product/service knowledge and policy changes.Requirements: Prior customer service experience (preferred). Fluent in English (verbal/written); additional languages a plus. Thrive in fast-paced, high-volume environments. Strong problem-solving skills and ability to multitask. Flexibility to commit to 12-hour shifts and rotational leave. Positive attitude and team-oriented mindset.Candidate Eligibility Criteria:Fluent in English & Hindi (Arabic proficiency is a plus)Prior experience in customer service/BPO roles preferredAge: 2130 yearsValid passport & medically fit for UAE employment and Candidate must be non-MuslimClient-Provided Benefits- Employment Visa Sponsorship- Economy Flight Ticket (Post-selection)- Accommodation (Shared housing)- Daily Meals