Hiring Fresher - Customer Care Executive - Navi Mumbai

NPM recruitment

Job Title: Customer Service Executive

Company: Altruist Technologies Pvt. Ltd.

Process: OneAssist Inbound Customer Service

Location: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai

Work Type: Onsite (Work from Office)

Industry: BPO

Job Type: Full-Time

Shift Timing: Rotational Day Shifts

08:00 AM 05:00 PM

09:00 AM 06:00 PM

10:00 AM 07:00 PM

11:00 AM 08:00 PM

Interview Mode: Face-to-Face

Interview Time: 11:00 AM 05:00 PM

Work Days: Monday to Saturday

Weekly Off: Rotational

Job Description:

Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.

Key Responsibilities:

Handle inbound calls from customers and resolve queries efficiently.

Ensure customer satisfaction through effective communication.

Maintain call records and adhere to process compliance.

Eligibility Criteria:

Education: Minimum 12th Pass or Graduate.

Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.

Age Limit: 18 to 34 years.

Gender: Male & Female candidates eligible.

Communication Skills:

Non-lingual (Good English): 16,000 in-hand

Linguistic Candidates (Regional Language): 18,000 in-hand

Compensation & Benefits:

Salary: 16,000 18,000 (based on language proficiency)

Incentives: Performance-based incentives available

• Experience

  0 - 3 Years

• No. of Openings

  99

• Education

  Secondary School

• Role

  Customer Service Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai – 400710