Jairamdass Khushiram

Vashi, Navi Mumbai

Job Responsibilities :-Ticketing SystemsHelpdesk SoftwareCRM TicketingBitrix24Service Request HandlingProcess & CoordinationIssue TrackingComplaint ManagementInternal Ticket CoordinationSLA MonitoringFollow-up & Closure TrackingCross-Functional CoordinationSupport RoleSales Support TicketingOperations SupportCustomer Support CoordinationBack-office Ticket ManagementInside Sales CoordinatorBusiness Development SupportCRM & Sales Analyst (Junior)CRM SoftwareSales ProposalsQuotation PreparationPrice QuotationOrder VerificationSales DocumentationSample Order ProcessingKey SkillsTicket Assignment, Ticket Management, Bitrix24, CRM Ticketing, Task Allocation, SLA Monitoring, Internal Coordination, Follow-ups, MIS ReportingPreferred candidates from Herbal / Ayurvedic / Nutraceutical / Food Ingredient manufacturing companies with exposure to B2B sales support, CRM handling, ticket assignment, order processing, and sales coordination.

Key Responsibilities:Lead and manage the Inside Sales Team to ensure consistent performance, discipline, and achievement of sales targets.Ensure daily calling targets, follow-ups, and reporting are monitored and traceable through the CRM system.Track and analyze call logs, lead status, and follow-up activities to maintain visibility into the teams productivity and lead conversion ratios.Implement and oversee CRM handling and data accuracy for all customer interactions, inquiries, and orders.Drive B2B sales initiatives, targeting clients from ingredient-user industries such as Pharma, Food, Healthcare, and Ayurveda.Build and maintain strong relationships with clients by understanding their requirements and offering tailored solutions.Oversee customer complaint resolution and ensure high levels of client satisfaction.Provide training and product awareness to the team on ingredients like herbs, botanicals, seasonings, and other specialized materials.Monitor market trends, pricing, and competitor activities to inform strategic decisions.Prepare and present weekly/monthly sales reports to senior management.

Lead and manage the Inside Sales Team to ensure consistent performance, discipline, and achievement of sales targets.Ensure daily calling targets, follow-ups, and reporting are monitored and traceable through the CRM system.Track and analyze call logs, lead status, and follow-up activities to maintain visibility into the teams productivity and lead conversion ratios.Implement and oversee CRM handling and data accuracy for all customer interactions, inquiries, and orders.

Responsibilities: Develop and design creative and visually appealing graphics for website graphics, packaging, printed labels, catalogs, banners, email marketing and social media Manage multiple design projects from concept to completion, ensuring timely delivery and accuracy Collaborate with other team members, such as copywriters and marketing managers, to ensure designs align with brand guidelines and messaging Prepare files for print production, ensuring that all designs are optimized for high-quality output Stay up-to-date with the latest design trends, software, and techniques to ensure our designs are fresh and relevant Knowledge of CDR and AI software is a must. Experience with video editing is bonus

Responsibilities:Develop and design creative and visually appealing graphics for printed labels, catalogs, banners, and social mediaManage multiple design projects from concept to completion, ensuring timely delivery and accuracyCollaborate with other team members, such as copywriters and marketing managers, to ensure designs align with brand guidelines and messagingPrepare files for print production, ensuring that all designs are optimized for high-quality outputStay up-to-date with the latest design trends, software, and techniques to ensure our designs are fresh and relevantJob Requirements:Minimum of 2 years of experience in graphic designStrong proficiency in Adobe Creative Suite including Photoshop, Illustrator, and Coral DrawAbility to manage multiple projects and work collaboratively with team membersKnowledge of print production processes and design optimization for various mediums

Post :- Area sales officerLocation :- Western line, Central line, Harbourline (Mumbai All areas)Off site job location.1. Product Knowledge & TrainingIn-depth Knowledge: Must possess a thorough understanding of Ayurvedic and herbal products, their benefits, and their applications. Knowledge of traditional Ayurvedic practices and principles is often essential.Team Training: Responsible for training the sales team on the specifics of Ayurvedic and herbal products, including their ingredients, health benefits, and proper usage. This may also include educating them about regulations and certifications relevant to the industry (e.g., organic certifications, GMP compliance).2. Sales Strategy & Market PenetrationTargeted Strategy: Developing sales strategies that align with the unique selling propositions (USPs) of Ayurvedic and herbal products. This might involve emphasizing natural ingredients, traditional formulations, and holistic health benefits.Market Identification: Identifying and targeting health-conscious consumers, wellness centers, Ayurvedic clinics, pharmacies, and retail outlets that specialize in natural and holistic health products.3. Customer Relations & EducationClient Education: Ensuring that clients, such as retailers and healthcare practitioners, understand the benefits of Ayurvedic and herbal products. This could involve organizing workshops, product demonstrations, and seminars.Building Trust: In an industry where trust and authenticity are critical, the supervisor needs to build and maintain strong, trustworthy relationships with customers and clients.4. Regulatory ComplianceAdherence to Standards: Ensuring that all sales activities comply with industry-specific regulations, such as those governing the sale of Ayurvedic medicines and herbal supplements. This includes staying updated on any changes in regulations and certifications required for the products.

Post - Asst. Brand Manager.Responsibilities:D2C Performance Marketing: Develop and implement digital marketing strategies specifically aimed at growing D2C sales . Optimize the website for conversions and leverage customer reviews and social proof to enhance credibility and sales. Utilize data analytics to identify consumer behaviour trends and tailor campaigns accordingly to boost engagement and sales. Develop and execute full-funnel marketing strategies to guide consumers from awareness to purchase, ensuring a seamless and effective customer journey. Optimize the website for conversions and leverage customer reviews and social proof to enhance credibility and sales Monitor campaign performance and adjust strategies as needed to ensure effectivenessSocial Media Management: Plan, implement, manage, and monitor the company's social media strategy to increase brand awareness and improve marketing effortsInfluencer Management: Identify and collaborate with relevant influencers on platforms such as YouTube, Instagram, Facebook, and Telegram. Handle negotiations, closures, and performance reviews Agency Collaboration: Work with external agencies to develop and implement marketing campaigns. Monitor agency performance to ensure alignment with brand objectivesBudget Management: Develop and manage the brand marketing budget. Monitor expenses and allocate resources effectivelyBrand Strategy: Build brand awareness while augmenting the brand value and the overall profitability of the companyMarket Analysis: Conduct market research to gather competitive brand data and inform marketing strategies and product development

We are seeking a motivated and experienced Assistant Brand Manager to join our dynamic D2C startup. The ideal candidate will have experience in D2C performance marketing, influencer management, Social media Management and agency collaboration. This role requires a strategic thinker with a passion for brand building and a track record of driving successful marketing campaigns.Should have internship in product based company for digital marketing, branding, Social Media ,

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Job DescriptionReview of all export order sheet on daily basis.Estimate and confirm space availability /loadability for all FCL orders.Ensure daily update on progress of export order readiness.Prepare marking as per customer requirement and get confirmation from sales team.Coordination with inter deptt like QC, Production for external and internal lab testing requirements , time required for processing of goods,Prepare and share packing list for each order.Co ordinate and send samples for phyto & Spice board purposeCo ordinate and communicate with Fumigation agency .Prepare Picking list and get goods ready for loading.Ensure container check done by QC before stuffing.Supervise container stuffing along with photographs of loaded goods and final fumigation video.Documentation of consignment like Delivery Challan ,E -Way Bill and Gatepass.Documentation of Fumigation for both Pallet lot and containerPallets making of LCL consignments and its marking as per shipment instructions.Samples request processing like picking up samples and submitting to QC.Inventory Management and Cycle Count for cold storage warehouse.

Performance Marketing Executive / Paid Ad executiveJob Responsibilities: 1. Create, manage, and optimize paid advertising campaigns to drive traffic, increase brand visibility, and generate sales for ecommerce business across various digital platforms, including Google, Social Media and Marketplaces like Amazon, Flipkart, Walmart etc in both domestic and international markets.2. Conduct in-depth market research to identify target audiences, competitors, and industry trends.3. Utilize advanced targeting and segmentation techniques to reach specific customer segments and optimize campaign efficiency on various platforms and marketplaces.4. Provide regular reports and performance insights across different platforms and marketplaces.5. Manage advertising budgets effectively, ensuring efficient allocation of funds and monitoring expenditures to to drive strong return on investment and efficient CPC, ACoS, RoAS etc.6. Ability to develop engaging ad copies that drive results .Job Requirements:1. Bachelor's degree2. Minimum of 2 years of experience in managing paid advertising campaigns, preferably in the ecommerce industry, with experience in Google Ads, Social Media Ads & Marketplaces Ads 3. Proven track record of successfully planning, executing, and optimizing paid ad campaigns4. Strong analytical skills with the ability to interpret data, analyze performance metrics, and make data-driven decisions for different platforms and marketplaces.5. Proficiency in using ad management platforms and tools, such as Google Ads, Facebook Ads Manager, Google Analytics, Google Merchant, Google Tag Manager and and conversion tracking tools for different platforms