Customer Retention Manager

Om Shiv Placement & Consultancy Services

Customer Relationship Manager Responsibilities:

* Building and maintaining profitable relationships with key customers.

* Overseeing the relationship with customers handled by your team.

* Resolving customer complaints quickly and efficiently.

* Keeping customers updated on the latest products in order to increase sales.

* Meeting with managers in the organization to plan strategically.

* Expanding the customer base by upselling and cross-selling.

* Understanding key customer individual needs and addressing these.

* Conducting business reviews using CRM programs.

* Knowing your competition and strategizing accordingly.

Experience : 2 - 8 Years

No. of Openings : 3

Education : Any Bachelor Degree

Role : Customer Retention Manager

Industry Type : Manufacturing / Production / Quality

Gender : Female

Job Country : India