Hiring Fresher / Customer Representative / 12th Pass

We are looking for a motivated and friendly Customer Representative to join our team. This role is ideal for freshers who want to start their career in customer service and work from the comfort of their home in Delhi NCR.

Key Responsibilities:

- **Responding to Customer Inquiries:** You will communicate with customers through calls, emails, or chats, providing prompt and helpful answers to their questions.

- **Managing Customer Issues:** When issues arise, you will listen to the customer, understand their concerns, and work to resolve the problems effectively.

- **Updating Customer Information:** You will maintain accurate customer records by inputting relevant information into our database, ensuring details are current and correct.

- **Building Customer Relationships:** Building rapport with customers is essential; you will aim to create positive experiences that encourage customer loyalty.

- **Collaborating with Team Members:** You will work closely with colleagues and share information to ensure that customer needs are met.

Required Skills and Expectations:

We expect you to have good communication skills, both verbal and written, to interact effectively with customers. A positive attitude and patience are essential when handling inquiries and complaints. You should be comfortable using computers and navigating various software platforms. As this is a work-from-home role, being self-disciplined and organized is crucial. If you have a willingness to learn and are eager to help others, you will succeed in this position.

• Experience

  Fresher

• No. of Openings

  20

• Education

  12th Pass

• Role

  Customer Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home