Customer Relationship Officer

Bankbazaar

JOB DESCRIPTION:

Job Title: Customer Relationship Officer

Job Location: Ambattur, Chennai, Tamil Nadu, India

Roles & Responsibilities:

Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility

Suggesting the customer alternative products based on need, lifestyle & spending power

Explaining the customers about the benefits and offers related to the products

Verify customer details and guide them through application gateway

Maintain amicable conversation throughout the call and build customer delight

Required Skillset:

Excellent Communication and interpersonal Skills

Ability to converse in multi-language (Hindi & English)

Ability to convince & assist customers in all their queries

Should be comfortable traveling to Ambattur

Mandatory Skills: Excellent Verbal communication in English & Hindi

Education: Any Graduation (with or without backlogs) / 12th / 10th + 2 yrs diploma

Salary: ,000/- Take home / per month + Incentives

Shift Timings: 9:00 to 6:00 (including all the breaks in between)

Experience : 0 - 2 Years

No. of Openings : 100

Education : Higher Secondary, Secondary School, Any Bachelor Degree

Role : Customer Relationship Officer

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India