Customer Relationship Officer

Bankbazaar

0 - 2 Years
100 Openings
1.8 - 2.0 Lac/Yr
Face-to-Face interview
Ambattur Chennai

Key Skills

Sales Customer Relationship Customer Support Client Relationship Customer Care Customer Service

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Job Description

job description:

job title: customer relationship officer

job location: ambattur, chennai, tamil nadu, india

roles & responsibilities:

• understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility

• suggesting the customer alternative products based on need, lifestyle & spending power

• explaining the customers about the benefits and offers related to the products

• verify customer details and guide them through application gateway

• maintain amicable conversation throughout the call and build customer delight

required skillset:

• excellent communication and interpersonal skills

• ability to converse in multi-language (hindi & english)

• ability to convince & assist customers in all their queries

• should be comfortable traveling to ambattur

mandatory skills: excellent verbal communication in english & hindi

education: any graduation (with or without backlogs) / 12th / 10th + 2 yrs diploma

salary: ,000/- take home / per month + incentives

shift timings: 9:00 to 6:00 (including all the breaks in between)