Opening For Customer Relationship Manager

Making sure all the leads of the clients after placing orders are met.

Ensuring your existing clients are satisfied through after-sales service.

Always ask them for true feedback.

Servicing the client after receiving the order till the time of collection

of payment.

Resolve the queries and questions of all the clients.

Give or support the participants/clients about company products or

services.

Acting as a point of contact for complaints and escalating issues to

the concern.

Understand client queries and solve them in any manner.

Key skills for Client Relationship Management :

Polite disposition.

Ability of rigorous followup.

The ability to communicate confidently both through speaking and

writing with colleagues and clients.

Ability to understand the circumstances and act accordingly.

Proactive.

Thorough knowledge of products/services.

Always available on calls

• Experience

  3 - 5 Years

• No. of Openings

  1

• Role

  Customer Relationship Manager

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  332/188-(015), Gole Darwaza, Chowk Road, Lucknow, Uttar Pradesh 226003