Opening For Customer Relationship Manager

ž¢Making sure all the leads of the clients after placing orders are met.

ž¢Ensuring your existing clients are satisfied through after-sales service.

ž¢Always ask them for true feedback.

ž¢Servicing the client after receiving the order till the time of collection

of payment.

ž¢Resolve the queries and questions of all the clients.

ž¢Give or support the participants/clients about company products or

services.

ž¢Acting as a point of contact for complaints and escalating issues to

the concern.

ž¢Understand client queries and solve them in any manner.

Key skills for Client Relationship Management :

ž¢Polite disposition.

ž¢Ability of rigorous followup.

ž¢The ability to communicate confidently €“ both through speaking and

writing €“ with colleagues and clients.

ž¢Ability to understand the circumstances and act accordingly.

ž¢Proactive.

ž¢Thorough knowledge of products/services.

ž¢Always available on calls

• Experience

  3 - 5 Years

• No. of Openings

  1

• Role

  Customer Relationship Manager

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  332/188-(015), Gole Darwaza, Chowk Road, Lucknow, Uttar Pradesh 226003