Lal Ji Sarraf Pvt Ltd

Chowk, Lucknow

Job Summary: We are seeking a friendly, customer-focused Counter Sales executive to joinour team. The ideal candidate will assist customers at the sales counter, provide productinformation, process transactions, and ensure a positive shopping experience. The rolerequires excellent communication skills, a keen eye for detail, and the ability to handletransactions efficiently.Key Responsibilities:1. Customer Service:o Greet customers as they enter the store and assist them in locating products.o Answer customer inquiries about product features, pricing, and availability.o Offer product recommendations based on customer needs and preferences.2. Product Knowledge:o Maintain up-to-date knowledge of the products and services offered.o Educate customers on the benefits and features of products to drive sales.o Keep informed about ongoing promotions and special offers.3. Inventory Management:o Assist with restocking shelves and ensuring that products are displayed neatly.o Monitor inventory levels and inform management of low stock or out-of-stockitems.o Assist in receiving and unpacking deliveries.4. Store Maintenance:o Keep the sales counter and surrounding areas clean and organized.o Ensure that promotional materials and signage are displayed correctly.5. Team Collaboration:o Work closely with other sales associates and team members to achieve salestargets.o Participate in team meetings and training sessions as required.Qualifications: Education: 12th Pass Experience: 0-3 years Skills:o Strong communication and interpersonal skills.o Basic math skills for handling cash transactions.o Ability to work in a fast-paced environment.o Dependability and punctuality.o Ability to stand for extended periods.Experience2 - 3 YearsNo. of Openings3EducationSecondary SchoolRoleCounter Sales ExecutiveIndustry TypeJewelry / Gems / Precious StonesGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace interview location332/188-(015), Gole Darwaza, Chowk Road, Lucknow, Uttar Pradesh 226003

Making sure all the leads of the clients after placing orders are met.Ensuring your existing clients are satisfied through after-sales service.Always ask them for true feedback.Servicing the client after receiving the order till the time of collectionof payment.Resolve the queries and questions of all the clients.Give or support the participants/clients about company products orservices.Acting as a point of contact for complaints and escalating issues tothe concern.Understand client queries and solve them in any manner.Key skills for Client Relationship Management :Polite disposition.Ability of rigorous followup.The ability to communicate confidently both through speaking andwriting with colleagues and clients.Ability to understand the circumstances and act accordingly.Proactive.Thorough knowledge of products/services.Always available on calls

Job Description: Counter Sales Executive Position Title: Counter Sales Executive Location: Lucknow Employment Type: Full-Time Reports to: Unit Manager Job Summary: We are seeking a friendly, customer-focused Counter Sales executive to join our team. The ideal candidate will assist customers at the sales counter, provide product information, process transactions, and ensure a positive shopping experience. The role requires excellent communication skills, a keen eye for detail, and the ability to handle transactions efficiently. Key Responsibilities: 1. Customer Service: o Greet customers as they enter the store and assist them in locating products. o Answer customer inquiries about product features, pricing, and availability. o Offer product recommendations based on customer needs and preferences. 2. Product Knowledge: o Maintain up-to-date knowledge of the products and services offered. o Educate customers on the benefits and features of products to drive sales. o Keep informed about ongoing promotions and special offers. 3. Inventory Management: o Assist with restocking shelves and ensuring that products are displayed neatly. o Monitor inventory levels and inform management of low stock or out-of-stock items. o Assist in receiving and unpacking deliveries. 4. Store Maintenance: o Keep the sales counter and surrounding areas clean and organized. o Ensure that promotional materials and signage are displayed correctly. 5. Team Collaboration: o Work closely with other sales associates and team members to achieve sales targets. o Participate in team meetings and training sessions as required. Qualifications: Education: 12th Pass Experience: 0-3 years Skills: o Strong communication and interpersonal skills. o Basic math skills for handling cash transactions. o Ability to work in a fast-paced environment. o Dependability and punctuality. o Ability to stand for extended periods.