Customer Relationship

TaxManager

Job Description:

Build and maintain strong, long-lasting relationships with clients by understanding their needs and providing appropriate solutions.

Address client inquiries, concerns, and complaints promptly and professionally, ensuring high levels of customer satisfaction.

Identify opportunities for cross-selling and upselling additional products or services to existing clients to maximize revenue.

Ensure all client documentation is completed accurately and in compliance with regulatory requirements.

Gather client feedback to understand their experiences and preferences, and provide insights to internal teams for service improvement.

Stay informed about new financial products, services, and technologies through ongoing training and professional development activities.

Experience : 1 - 5 Years

No. of Openings : 2

Education : Any Bachelor Degree

Role : Customer Relationship Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India