Customer Relationship

Job Description:

�� Build and maintain strong, long-lasting relationships with clients by understanding their needs and providing appropriate solutions.

�� Address client inquiries, concerns, and complaints promptly and professionally, ensuring high levels of customer satisfaction.

�� Identify opportunities for cross-selling and upselling additional products or services to existing clients to maximize revenue.

�� Ensure all client documentation is completed accurately and in compliance with regulatory requirements.

�� Gather client feedback to understand their experiences and preferences, and provide insights to internal teams for service improvement.

�� Stay informed about new financial products, services, and technologies through ongoing training and professional development activities.

• Experience

  1 - 5 Years

• No. of Openings

  2

• Education

  Graduate

• Role

  Customer Relationship Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office