Customer Relationship Executive

Bizknowmics

0 - 6 Years
10 Openings
2.5 - 3.5 Lac/Yr
Face-to-Face interview
Arumbakkam, Chennai

Key Skills

Customer Relationship CRM Customer Retention

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Job Description

customer relationship executives :

responsibilities of a customer relationship executive :

• deliver organization details in order to persuade potential customers.

• explain about clients and answer questions from customers.

• obtain customer information such as name, address, and fix appointments.

• answer telephone calls from potential customers who have been solicited through advertisements.

• telephone or write letters to respond to correspondence from customers or to follow up initial donor contacts.

• participate in the day to day work of the organisation – such as reporting, attending team and board meetings as required, and taking a flexible approach to general administrative and support tasks.

• participate in staff appraisals and appropriate training for the role.

skills and competencies:

•excellent communication skills

•flexibility

•eveready to initiate

•persistent

•a buoyant personality

•ability to handle stress

•high energy levels

•self-motivation skills

Experience
0 - 6 Years
No. of Openings
10
Education
B.A, B.B.A, B.Com, Any Bachelor Degree
Role
Customer Relationship Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Bizknowmics

NGOs face numerous problems when it comes to fundraising. It could be that they are unheard of or that their cause is not being portrayed properly. Bizknowmics is a company that helps these NGOs pin down their shortfalls in fundraising and come up with solutions that are tailor-made to their needs.