Customer Relationship Executive

FRR Forex Pvt Ltd

1 - 3 Years
3 Openings
2.0 - 3.5 Lac/Yr
Face-to-Face interview
Mumbai

Key Skills

Customer Relationship Customer Care Customer Support Forex

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Job Description

job title : customer relations executive (cre)

location : mumbai

job type : full-time

job description :

- we are seeking a customer relations executive (cre) to join our team. the ideal candidate is a bcom graduate with 2-4 years of experience in accounts or counter operations. as a cre, you will play a crucial role in our organization by managing counter operations, engaging with customers both in-person and over the phone, and ensuring exceptional client service.

key responsibilities :

counter operations :

- efficiently manage counter operations to provide a seamless customer experience.

- handle inquiries, transactions, and requests from customers at the counter.

software management :

- utilize software tools and systems to perform various tasks efficiently.

customer interaction :

- engage with customers in a professional and courteous manner, both in-person and over the phone.

- address customer inquiries, resolve issues, and provide relevant information.

client servicing :

- develop and maintain strong client relationships.

- ensure client satisfaction through effective communication and service delivery.

qualifications :

education : bcom graduate.

experience : 2-4 years of experience in accounts or counter operations.

language skills : proficient in english with clear and effective communication skills.

computer skills : competent in operating computer systems and software.

teamwork : collaborative attitude and ability to work effectively within a team.

- if you meet the qualifications and are ready to take on a challenging role in customer relations, we encourage you to apply for this position. join our team and contribute to our commitment to delivering outstanding service to our valued clients.