Customer Relationship Executive (1-5 Years)

Bindal Agencies Private Limited

1 - 5 Years
10 Openings
1.8 - 2.5 Lac/Yr
Posted 1 days ago
Face-to-Face interview
Chennai

Key Skills

Outbound Calling Customer Retention Inbound Calls Strategic Communication

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Job Description

Key Responsibilities:

Cold Calling:

Engage in cold calling to generate leads and build a pipeline of potential customers.

Inbound/Outbound Calls:

Handle inbound inquiries efficiently and make outbound calls to follow up with prospects.

Sales Target Achievement:

Meet and exceed assigned sales targets through effective communication and follow-up strategies.

Customer Relationship Management:

Build and maintain strong relationships with customers, ensuring excellent customer satisfaction.

Lead Conversion:

Work towards converting leads into sales by understanding customer needs and providing tailored solutions.

Data Management:

Maintain accurate records of calls, customer details, and follow-ups in CRM tools or software.

Collaboration:

Coordinate with the sales team and other departments to ensure seamless customer experiences.

Experience
1 - 5 Years
No. of Openings
10
Education
Any Bachelor Degree
Role
Customer Relationship Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
FF1, Manchester Court, 21/11, Club Rd, M.S. Nagar, Chetpet, Chennai, Tamil Nadu 600031.