Engagement Manager - Internship - Freshers

Location: Work From Home

Duration: 1 Year+

Compensation: ₹5,000 - ₹9,000 per month

Start Date: Immediate

Eligibility: Open to freshers, college students, or recent graduates from any degree background

Language Preferences: Fluent Hindi and English communication skill

Experience: 0-1 year (Freshers & College Students Encouraged to Apply)

About o:

o is an interactive social commerce platform that connects brands, influencers, and customers through engaging conversations and digital experiences. Our goal is to enhance customer engagement and drive sales through innovative chat-based solutions. Join us in shaping the future of digital sales!

Role Overview:

We are looking for a Chat Sales Intern who has a good typing speed and a strong sales motivation. This role involves engaging with potential customers via chat, understanding their needs, and converting inquiries into successful sales. If you have a passion for communication, persuasion, and customer interaction, this is a great opportunity for you!

Key Responsibilities:

• Engage with customers via chat to understand their needs and provide product recommendations

• Handle inbound and outbound chat inquiries to drive sales conversions

• Maintain a fast response time while ensuring high-quality customer interactions

• Build relationships with potential customers and encourage repeat purchases

• Work towards achieving daily and monthly sales targets

• Track customer interactions and update sales reports regularly

• Collaborate with the marketing and product teams to improve customer experience

• Stay updated on product knowledge, sales strategies, and customer behavior trends

Skills and Qualifications:

• Good typing speed with accuracy in communication

• Strong sales motivation and a goal-driven mindset

• Excellent written communication skills for chat-based interactions

• Ability to understand customer needs and provide appropriate solutions

• Basic knowledge of sales techniques and persuasion strategies

• Strong problem-solving skills and ability to handle customer objections

• Ability to multitask and manage multiple chat conversations effectively

• A positive, proactive, and self-motivated attitude

• Prior experience in chat support or sales (even as a freelancer or academic project) is a plus

• Willingness to learn and adapt in a fast-paced environment

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  12th Pass

• Role

  Customer Engagement Intern

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Internship

• Work Location Type

  Work from Home