Customer Care Executive

Netzens Softech

0 - 1 Years
50 Openings
Not Disclosed
Face-to-Face interview
Chandigarh

Key Skills

Customer Relationship Communication Skills Customer Care Customer Support Voice Process Good English Communication

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Job Description

- Review customer service notes

- Check status of services on account

- Take appropriate steps to resolve customer's problems

- Troubleshoot technical issues related to customer’s services

- Communicate effectively and close the loop with clients in case of observations

- Update status in internal as well as client tools

- Meet process expectations with high quality standards and adherence to SLAs

Experience
0 - 1 Years
No. of Openings
50
Education
B.A, Any Bachelor Degree, Professional Degree
Role
Customer Care Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Netzens Softech

When you need to create a strong online presence for your company, you dont want a simple web agency. You want a partner who can be there for your brand, any time. At Netzens Softech, we strive to deliver that client experience.