Hiring Freshers || Customer Care Executive

We are looking for a dedicated Customer Care Executive to join our team in Whitefield, Bangalore. This is a full-time position suited for individuals with 0 to 2 years of experience, who are passionate about helping customers and providing excellent service.

As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience for our clients.

Key responsibilities include:

1. **Responding to Customer Queries**: You will answer questions via phone, email, or chat, providing accurate information about products and services.

2. **Issue Resolution**: When customers face problems, you will efficiently identify the issue and work towards providing effective solutions or escalate when necessary.

3. **Maintaining Customer Records**: You will update and manage customer information in our database to ensure that all records are accurate and up-to-date.

4. **Providing Product Knowledge**: It is important to stay informed about our offerings so that you can guide customers and help them make informed decisions.

Required skills and expectations for this role include:

- Strong communication skills in English and any local language.

- A patient and empathetic approach to customer service.

- Basic computer skills and familiarity with customer relationship management (CRM) tools.

- Ability to work in a team and adapt to a fast-paced work environment.

We welcome fresh graduates and those with prior experience in customer service to apply. Your enthusiasm and commitment to helping customers are what we value most.

• Experience

  0 - 2 Years

• No. of Openings

  50

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Prestige Shantiniketan, Thigalarapalya, Krishnarajapura Bengaluru PIN: 560067