Customer Support Executive (WFH) Freshers

0 - 3 Years
5 Openings
1.5 - 2.5 Lac/Yr
Online interview
Jalgaon

Key Skills

Customer Service Customer Support Inbound Calls Outbound Calling

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Job Description

key points:

*a customer support executive is responsible for providing assistance and resolving inquiries or issues from customers.

*duties typically include responding to customer queries via phone, email, or chat, troubleshooting technical problems, handling complaints, and ensuring customer satisfaction.

*they may also gather feedback to improve products or services and escalate complex issues to higher-level support teams if needed.

*strong communication skills, empathy, and patience are essential for this role.

requirements:

• bachelor’s degree in healthcare administration, dmlt, or related field preferred.

• previous experience in customer service or healthcare support role is advantageous.

• strong communication skills, both verbal and written, with the ability to convey complex information clearly and empathetically.

• excellent problem-solving skills and ability to remain calm and composed under pressure.

• ability to work collaboratively in a fast-paced, dynamic environment.

• commitment to maintaining patient confidentiality and upholding ethical standards in healthcare delivery.

Experience
0 - 3 Years
No. of Openings
5
Education
Diploma, B.Pharma
Role
Customer Care Executive
Industry Type
Hospitals / Medical / Healthcare Equipments
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home

About Anand Healthcare

Supporting our doctors with telehealth requests for pathology
To make a difference in Anand Healthcare. (Formerly known as Anand Healthcare) is Indias largest diagnostic services provider, both in Radiology and Pathology. Our mission to be easily accessible and affordable to anyone who seeks best quality diagnosis, and our commitment towards the same are what defines and differentiates us.

We deliver clinical excellence through collaborative teleradiology services to enable robust evidence-based treatment for our patients in any corner of the country.

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