Customer Care Associate jobs in Bhopal - Technotask Business solutions Pvt Ltd

Customer Care Associate jobs in Bhopal

  • icon job experience 0 - 1 Years
  • icon job opening 50 Openings
  • icon salary Rs.1.0 - 1.50 Lakh/Yr
  • icon job location Bhopal

Key Skills

Communication Skills Good English Communication Customer Care Associate Inbound Calls Outbound Calls Call Center


  • Higher Secondary, Diploma, Any Bachelor Degree

Job Description

Answer Inbound/Outbound Calls Professionally And Provide Information About Products And Services, Take/Cancel Orders, And Obtain Details Of Complaints

Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken. Process Orders, Forms, And Applications

Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests

Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation

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