HTI Manpower Outsourcing Solutions

Anoop Nagar, Indore

Location: NoidaShift Timing: 9 AM to 9 PM, 7 days a week (rotational shift)Key Responsibilities: Conduct outbound callsto potential customers. Promote and sell products/services over the phone. Achieve and exceed salestargets. Maintain detailed records of interactions and sales activities. Provide excellent customerservice and resolve customer inquiries.Requirements: Experience: Minimum of 1 year of sales experience is mandatory Online telesales and Offline sales experience, preferably in consumerdurables Education: Graduate or Undergraduate degree Skills: Typing speed of 30 WPM with 90% accuracy. Excellent verbal and written skills in Hindi and English.Additional Requirements: Strong interpersonal and communication skills. Ability to work flexible hours, including weekends. High level of professionalism and confidentiality.Salary Up to :- 30K CTC (26.4 In-hand)

Job Title: Customer Support AssociateRole Overview:As a Customer Support Specialist , you will be the first point of contact for our customers. Youll provide solutions to their inquiries, resolve issues, and ensure a seamless experience. Key Responsibilities:* Building and maintaining profitable relationships with key customers.* Overseeing the relationship with customers handled by your team.* Resolving customer query quickly and efficiently.* Understanding key customer individual needs and addressing these.* A team player with leadership skills.* Maintain a positive attitude focused on customer satisfaction. Required languagesEnglish and Hindi preferred.Shift Time & Week Off : For Male - 24x7 rotational shifts (any 9 hours) & rotational week off.Female - 6 AM - 8 PM rotational shift (any 9 hours) & rotational week off.