Customer Associate

Meero

BCS Care EMEA Agent

WHAT YOU'LL DO

- Support customers by providing helpful information, answering questions, and responding to complaints.

- Knowledge of how to talk and communicate effectively.

- Think fast and understand situations and come up with the best possible solution.

- First point of contact for photographers, clients and customers majorly through Chats/Emails.

- Quick in responding to Live chats and Inbound Calls

- Work effectively with the team.

WHAT YOU'LL NEED

- 2 to 5 years of experience.

- Comfortable with rotational shifts if needed.

- Telephone ease

- Prior experience in Customer Service - Voice or Semi voice

- Fluent English and excellent communication

- Rigorous, hardworking, but fun

- Challenging & Goal oriented mindset

- Prior experience in customer relationships is a plus.

- Basic French language written and spoken language is a plus

Experience : 1 - 7 Years

No. of Openings : 10

Education : Secondary School, Professional Degree, Any Bachelor Degree, B.A, B.B.A, B.Com

Role : Customer Associate

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India