CRM Executive

Proviso Builders And Developers

Will be primarily responsible for all documentation and transactional processes

Responsible for MIS, monitoring all documentation, agreements and registrations as well as monitoring/ follow-up for payments and collections in the region

Ensure proper filing of customer documents at regular intervals.

Timely customer query resolution Completeness and comprehensiveness of data and documentation

Timely preparation of Agreement and other documents related to payment

Timely dispatch of documents

Prepare & submit MIS to the management, with regards to customer complaints, queries & requests resolved/answered.

Coordination with customers for registrations, collections and bank disbursement

Follow set processes for generation of demands, reminders for the milestone raised

To ensure complete and comprehensive documentation of all customer related records

Follow up with customers for timely collections & recoveries

Timely escalation of cancellation cases ensuring customer retention, of issues/cases where management's approvals are required

To ensure adequate support to customers for assistance in bank loans, registration of property

Experience : 1 - 2 Years

No. of Openings : 2

Education : Higher Secondary, Secondary School, Diploma, Professional Degree

Role : CRM Executive

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : Female

Job Country : India