Surendra Sweets

Kudghat, Kolkata

- Greet and assist customers: The primary responsibility of a Counter Sales Executive is to greet customers as they enter the store, assist them with their inquiries, and provide information about products or services.- Process sales transactions: Another important task is to handle cash, credit card, or other payment methods to process sales transactions accurately. This includes issuing receipts and handling returns or exchanges.- Maintain cleanliness and organization: It is important to keep the counter area clean and organized to create a positive shopping experience for customers. This includes restocking merchandise and ensuring all display items are neatly arranged.- Promote products and upsell: Counter Sales Executives should have good product knowledge and be able to recommend additional items to customers to increase sales. This may involve explaining product features or benefits.- Resolve customer complaints: When customers have any issues or complaints, it is important for Counter Sales Executives to address them promptly and find a satisfactory solution to ensure customer satisfaction.Skills and Expectations:- Good communication skills: The ability to communicate effectively with customers and colleagues is essential for this role.- Basic math skills: A Counter Sales Executive should be comfortable handling cash and making change accurately.- Customer service orientation: A friendly and helpful attitude towards customers is crucial.- Ability to work in a fast-paced environment: The role may involve dealing with multiple customers at once, so the ability to stay organized and efficient is important.- Attention to detail: Keeping track of inventory, processing transactions correctly, and ensuring the counter area is presentable all require attention to detail.