Compliance Officer

Instant Mudra Technologies Pvt Ltd

Responsible for accurate and timely presentation and reporting of financial information of

the Bank. Establish accounting policies and procedures wherever required. Compliance

with financial regulations and standards wherever applicable.

Responsible for reporting the fraud incidents of our Victim customers in Portal

Fraud Txn Monitoring Analyst:

Transaction monitoring through various tools via alerts which includes EFRM portal , NPCI

portal and alerts received through Internal team to suspect various fraud activities and take

immediate action on the same.

Risk Investigation Analyst:

Reviewed and analyzed online banking/ ACH transactions to determine fraud activity.

Executed and performed client services which included; client calls, transaction processing,

inquiry response/ research, account maintenance and analyzing customer questions,

requests and problems.

Executed and performed the day-to-day resolutions of complex problems and escalated

client complaints

Perform fraud investigations and submit reports to the concerned manager

Interact with external partners such as law enforcement agencies, vendors and banks to

validate information to check fraudulent activities.

Interact with external partners such as law enforcement agencies, vendors and banks to

validate information to check fraudulent activities.

Transaction Monitoring and Analysing on UPI and EPI related cases referred to

regions.

Highlighting negative / fraud beneficiary and purported details to centralised team.

Handling Reconciliation's, Charge-back, Merchant Payment process, Inventory, Day to Day, Weekly, Monthly & Quarterly MIS/Reports related to Networks (Visa/MasterCard/Maestro/Rupay) and Program/Mirror/Nodal Accounts.

Helping the Merchants to resolve their queries related to Payments & technical issues during transactions.

Managed the team by floor walking, to resolve process related queries and groomed them through regular process and quality feedbacks.

Identifying any weakness

Experience : 1 - 3 Years

No. of Openings : 2

Education : Any Bachelor Degree

Role : Compliance Officer

Industry Type : Banking / Financial Services / Stock Broking

Gender : Male

Job Country : India