Instant Mudra Technologies Pvt Ltd

Sanpada, Navi Mumbai

Responsible for accurate and timely presentation and reporting of financial information ofthe Bank. Establish accounting policies and procedures wherever required. Compliancewith financial regulations and standards wherever applicable.Responsible for reporting the fraud incidents of our Victim customers in PortalFraud Txn Monitoring Analyst: Transaction monitoring through various tools via alerts which includes EFRM portal , NPCIportal and alerts received through Internal team to suspect various fraud activities and takeimmediate action on the same.Risk Investigation Analyst: Reviewed and analyzed online banking/ ACH transactions to determine fraud activity. Executed and performed client services which included; client calls, transaction processing,inquiry response/ research, account maintenance and analyzing customer questions,requests and problems. Executed and performed the day-to-day resolutions of complex problems and escalatedclient complaintsPerform fraud investigations and submit reports to the concerned managerInteract with external partners such as law enforcement agencies, vendors and banks tovalidate information to check fraudulent activities.Interact with external partners such as law enforcement agencies, vendors and banks tovalidate information to check fraudulent activities.Transaction Monitoring and Analysing on UPI and EPI related cases referred toregions. Highlighting negative / fraud beneficiary and purported details to centralised team. Handling Reconciliation's, Charge-back, Merchant Payment process, Inventory, Day to Day, Weekly, Monthly & Quarterly MIS/Reports related to Networks (Visa/MasterCard/Maestro/Rupay) and Program/Mirror/Nodal Accounts. Helping the Merchants to resolve their queries related to Payments & technical issues during transactions. Managed the team by floor walking, to resolve process related queries and groomed them through regular process and quality feedbacks. Identifying any weakness

Responsible for accurate and timely presentation and reporting of financial information ofthe Bank. Establish accounting policies and procedures wherever required. Compliancewith financial regulations and standards wherever applicable.Responsible for reporting the fraud incidents of our Victim customers in PortalFraud Txn Monitoring Analyst: Transaction monitoring through various tools via alerts which includes EFRM portal , NPCIportal and alerts received through Internal team to suspect various fraud activities and takeimmediate action on the same.Risk Investigation Analyst: Reviewed and analyzed online banking/ ACH transactions to determine fraud activity. Executed and performed client services which included; client calls, transaction processing,inquiry response/ research, account maintenance and analyzing customer questions,requests and problems. Executed and performed the day-to-day resolutions of complex problems and escalatedclient complaintsPerform fraud investigations and submit reports to the concerned managerInteract with external partners such as law enforcement agencies, vendors and banks tovalidate information to check fraudulent activities.Interact with external partners such as law enforcement agencies, vendors and banks tovalidate information to check fraudulent activities.Transaction Monitoring and Analysing on UPI and EPI related cases referred toregions. Highlighting negative / fraud beneficiary and purported details to centralised team. Handling Reconciliation's, Charge-back, Merchant Payment process, Inventory, Day to Day, Weekly, Monthly & Quarterly MIS/Reports related to Networks (Visa/MasterCard/Maestro/Rupay) and Program/Mirror/Nodal Accounts. Helping the Merchants to resolve their queries related to Payments & technical issues during transactions. Managed the team by floor walking, to resolve process related queries and groomed them through regular process and quality feedbacks. Identifying any weakness

We have vacant of 1 Desktop Job in Sanpada, Navi Mumbai, Maharashtra for Freshers Educational Qualification : Diploma, Advanced/Higher Diploma, Professional Degree Skill having experience of handling desktop laptop and network issues etc.